New Clients & Pet Arrivals
At Guardian Animal Hospital, we are happy to welcome you and your pet. Our dedicated team of Surrey vets is all trained up to the standard expected, providing you and your pet with high-quality care from your first visit.
Begin Your Pet’s Care Journey Today
Book your pet’s first visit today and meet our compassionate veterinary team in Surrey.
Ready to get started?
Book your pet’s first appointment today.
What to Expect
We strive to make every visit a positive experience for you and your pet.
Warm Welcome
Our friendly team will welcome you and your pet and help you feel right at home.
Thorough Exam
We’ll review your pet’s history and perform a complete physical exam.
Personalized Plan
We’ll discuss our findings and recommend the best care for your pet.
Ongoing Support
We’re here for you with advice, resources, and follow-up care.
First Visit Checklist
Help us provide the best care by bringing:
- Photo ID
- Proof of address
- Pet’s vaccination records (if available)
- List of current medications or supplements
- Any previous medical history or test results
- Questions or concerns you’d like to discuss
Don’t worry if you don’t have everything.
We’re happy to help!
So What Can You Expect On Your Visit
Our goal is to make each appointment as comfortable, informative and stress-free as possible for both you and your pet.
Warm Welcome
You check in with a welcoming veterinary team member who answers any questions and puts you at ease.
Comprehensive Health Examination
We will review your pet’s medical history, discuss any concerns you may have, and perform a thorough physical examination.
Personalized Care Recommendations
We'll give personalized treatment, wellness, and/or preventive care recommendations for your pet according to our findings.
Clear Guidance & Next Steps
All relevant information will be communicated in an understandable manner, with a discussion on follow-up care and comfort, to ensure that your pet is getting the care they deserve.
First Visit Checklist
To help us provide the best possible care for your pet, please bring:
- Government-issued photo ID
- Proof of address (if required)
- Your pet’s vaccination and medical records (if available)
- A list of current medications, supplements, or special diets
- Previous test results, treatment records, or health documents
- Any questions, concerns, or observations about your pet’s health
Don’t have everything? No problem. Our friendly veterinary team is happy to assist and help make your first visit as smooth and stress-free as possible.
Before Your First Visit
The following few steps can make sure that your pet's initial visit is pleasant and stress-free.
Complete Our New Client Form
Pre-fill your New Client details before you arrive, saving time at check-in
Start Form →
Bring Your Pet’s Medical Information
Have records of any vaccinations, medications, test results or medical history from previous treatments.
Arrive 10–15 Minutes Early
If you get here a little early, it ensures that the paperwork is ready and makes your appointment easier for us.
Help Your Pet Feel Comfortable
Bringing your pet’s favorite toy, blanket, or treats can help them feel more comfortable and relaxed.
Have Questions Before Your Visit?
Our team is happy to answer your questions and help you prepare for your pet's appointment.
Have Questions?
604-953-9885
Opening Hours
Mon – Sun : 8am – 6pm
Compassionate Care for Every Pet
Advanced Medicine Trusted Results
Experienced Team You Can Count On
Healthy Pets Happy Families
- FAQs
Frequently Asked Questions For New Pet Owners
Please bring any vaccination records, medical history, medications, supplements, and previous test results if available.
We recommend arriving 10–15 minutes early to complete any necessary paperwork and help your visit run smoothly.
Yes, completing the new client form in advance can save time and make the check-in process easier.
Our veterinary team will review your pet’s medical history, perform a comprehensive physical exam, and discuss any health concerns or recommendations.
Absolutely. We can work with your previous veterinary clinic to obtain your pet’s medical records when needed.
Bringing a favorite toy, blanket, or treats can help reduce stress and make the experience more positive for your pet.
That’s okay. Our team can still perform an evaluation and help you obtain records later if necessary.
Yes, our team is happy to answer questions and help you determine the best care options for your pet before your visit.